Refund Policy

Last updated: [Month Day, Year]

Our promise

We want every glass of Glimmer to feel worth it. If something isn't right with your order, we're here to help.

Damaged or incorrect orders

If your order arrives damaged, defective, or isn't what you ordered, contact us within 7 days of delivery at info@drinkglimmerwine.com with your order number and a photo of the issue. We'll send a replacement or issue a full refund, no return shipping required.

Change of mind returns

Because Glimmer is a beverage product, we're unable to accept returns on opened bottles for change-of-mind reasons. Unopened, unused products in original packaging may be returned within 30 days of delivery for a refund. Return shipping is at the customer's expense unless the return is due to our error.

How to start a return

Email info@drinkglimmerwine.com with your order number and reason for return. We'll send you next steps and a return address.

Refund timing

Once we receive and inspect your return, refunds are issued to your original payment method within 5 to 7 business days.

Questions

Reach out anytime at info@drinkglimmerwine.com. We'd rather make it right than leave you unhappy.